Kylie Jenner may have been busy being a rainbow at Coachella but that did not stop her from responding to what beauty blogger Jeffree Star had to say about her lip glosses. After a lot of anticipation and an unbelievable music-video style advertisement, the lip-glosses sold out in minutes.
Turns out the good luck those first buyers had initially, quickly turned bad the moment they removed their new glosses from the packaging. The brushes appear frayed and some customers claimed the product exploded everywhere after pulling the applicator from the tube.
Beauty vlogger, Jeffree Star who has his own line of cosmetics was very unimpressed at the condition of the wands and did not hesitate to voice his disappointment on Twitter. He uploaded an image showing the frayed.
So I got the new @kyliecosmetics lip glosses…. SO disappointed in this product. That wand is unacceptable. pic.twitter.com/NCkkUer2aV
— Jeffree Star (@JeffreeStar) April 15, 2016
Kylie responded to her unsatisfied customers by thanking them for their feedback and will be changing the wand for the next release.
So good or bad, I love hearing your feedback. When I saw the problem with my lip gloss brushes I stopped all production and changed it.
— KYLIE COSMETICS (@kyliecosmetics) April 17, 2016